Desktop2Desktop is here to help you with any questions you may have about all our office desks, meeting tables, storage units, bookcases, filing cabinets, pedestals and office chairs.
If you have a question which isn’t answered below, please call us on 0845 652 1748
Who are Desktop2Desktop?
The Desktop2Desktop team bring you a fantastic range of office products. We specialise in providing quality products at affordable prices. We operate a genuine, honest and good value service and we wont let you down. Our aim is to become the UK’s No.1 choice for office furniture and the only way we believe we will achieve this is by providing a service and quality product that is second to none.
Our customers range from home office users to multi national call centres and we welcome you to join our growing family of happy customers.
Based in the heart of West Yorkshire we distribute all over the UK.
Our Customer Service team is here to answer any product or order queries. With superb knowledge of all Desktop2Desktop products they’ll be able to advise you if you have any questions on your purchase, tracking orders or in the unlikely event that any problem may occur
We truly believe that our Desktop2Desktop products are right for the job and will give you years and years of usage.
Who can order from Desktop2Desktop?
Anybody can order from Desktop2Desktop Office Furniture. We sell to businesses as well as the public; just remember to add VAT to our prices (which is done for you at the checkout).
How do I order from Desktop2Desktop?
It couldn’t be easier. You can place your order in the following ways:
Online -24 hours a day, 365 days a year - Our website is packed with fantastic products and is growing all the time. We offer the best choice of office furniture, desks, and office chairs, filing cabinets, office cupboards etc. and lots more!
Our website incorporates the latest online security features to make sure Internet shopping is safe via SAGE. If you can't find what you are looking for, please call our sales team on 0845 652 1748.
By Phone (0845 652 1748 8.30am–5.30pm Monday-Friday) – Our dedicated sales staff are on hand to offer expert friendly advice and take your order by phone during working hours.
What if I find a better price?
All our prices are checked regularly with our competitors. The prices displayed are the best we can offer at that time. However, should you have a bulk order then we would be happy to discuss a bulk order discount with you. Contact our Customer Services team for more details.
Will the colours look the same in real life as they do on my computer screen?
We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
How do I pay for my order?
You can pay by Credit or Debit Card, online or over the phone:
Please note, payment will be taken as soon as your order is received - we have to do this in order to get your order moving. If there are any problems with your card, one of our sales team will call you.
You can pay by cheque
Please call our sales team on 0845 652 1748 for details. We will send you a Pro Forma invoice to attach your cheque to and send back by post. This allows us to ensure your order is processed as quickly and efficiently as possible. Alternatively, you can send your order through the post with your cheque to: Customer Services Desktop2Desktop Office Furniture. Upperbridge House, 24 Huddersfield Road, Holmfirth, HD9 2JS
Or you can open a credit account (not available for private individuals).
Who can open a credit account?
Instant Credit Accounts available for: Government bodies, Local Authority, NHS, MOD, Schools, Colleges, Universities etc.
For businesses, you can select to open a credit account during the checkout process when ordering online. For this, we will need your company details including a company registration number (where applicable).
Credit accounts will be accepted subject to a third party credit check. You can also call our sales team on 0845 652 1748 and they will set up an account for you.
Once your order is placed, we will send you an email confirmation to confirm that your account is open and your order has been processed.
Does Desktop2Desktop have a store?
No we only sell online to give you the best prices possible.
How long will my order take?
All times are displayed on our checkout.
Delivery times are given as a guide and delivery may be before, or in some cases slightly after this date.
We always try to deliver your items as quickly as possible!
When will my delivery be made?
Deliveries can only be made during working hours, Monday to Friday and we cannot always provide an exact date at the time of ordering. We may call you 1 0r 2 days prior to delivery to confirm the exact time of delivery.
Where do you deliver?
All across the UK mainland.
Can you deliver to any floor in my building?
Deliveries are made to the ground floor entrance of your premises as per standard transport practices.
If delivery is to another floor, an optional installation fee will apply, please call our Customer Services team for more details.
What if I have a problem with my order?
Our friendly fully trained Customer Services Team are on hand to HELP you.
0845 652 1748 Monday to Friday 8.30am – 5.30pm
